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About CARM

There’s nothing comfortable about conflict....but then where would we all be without it?  Whose view would we adopt?  Whose decisions would we accept?  How would we react if things didn’t work out as planned?   Conflict is often seen as chaos and challenging, because of our focus on the problem at hand. 

However conflict and challenge also carries with it the opportunity to bring about synergy and change, but in order to achieve that, we must embrace it with a mindset focussed on “outcome” as opposed to “input” thinking.  Conflict brings about change, and our ability to move through conflict and change are defining moments.  The questions are, how do you respond to the conflict and are your responses improving outcomes?  

“The CARM® Approach”

A State of Mind...A Way of Behaving

What CARM is Best at Acheiving......

We simply improve the way people communicate and influence others when outcomes are critical.  We achieve this through the application of our unique, robust and universally applicable "CARM Approach".  Our highly regarded training solutions are delivered via a range of mediums to suit your needs, including:-

  1. Nationally accredited competency based training programs
  2. Individual coaching sessions
  3. Short Intensive Training Sessions (SITS Programs)
  4. Small group interactive workshops 
  5. As well as being supported by our range of highly interactive e-learning online programs
  6. Self directed workbooks and published literature
  7. In additon our "CARM Approach" training and support material, diagnostics, assessments instrumensts etc can be purchased under licence for in-house trainers.  


Empowering people with persuasive communication skills to de-escalate aggressive behaviours and conflict in the workplace”. 


For CARM Training to be THE national training provider of choice who is widely known and highly valued for the delivery of quality training interventions that seek to improve persuasive communications and reduce the risk of conflict and negative emotions.


High integrity, quality of service, professional people, sharing of knowledge, growing people and continuous improvement.

Our Maket Position & Point of Differention

We are a “focussed / differentiated” provider of professional training services that is valuable to a broad range of industries.

We are differentiated in terms of having:-

  • Unique intellectual property that is constantly evolving and improving;
  • Robust programs that deliver great outcomes to the benefit of organisations and their employees; 
  • A universally applicable approach and methodology that can be contextualise during delivery; 
  • A focus on delivering high quality training outcomes, supported by the best service and support.
  • An approach that improves relationships and promotes a positive cultural change.


CARM Corporate Brochure click here


CARM Reflections
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Subliminal Influence In Your Language
Can subliminal messages positively contribute towards the outcomes of your interactions? People generally have no conscious awareness of subliminal stimulus and yet these messages woven into our communications can influence others' motivation and thinking considerably.
Emotional Resilience For When the Going Gets Tough
Our ability to move through conflict and with it change can certainly be defining moments for all of us. Consider for a moment do you become emotionally compromised in the face of adversity or do you exercise emotional resilience and accept what is happening and proactively seek to improve outcomes?
CARM Resources
Improving Workplace & Stakeholder Relationships
CARM are pleased to announce our latest competency skills program in our suite of communicating with influence courses. Underpinned by emotional and social intelligence competencies along with personal & relationship values. Click on the title link to see the difference we can make for you.
A Guided Meditation - 20 Minutes to CARM
In response to the questions we often receive about, how do I de-stress after experiencing strong negative emotions. We have developed a personally enriching experience in our Guided Meditation and Self Hypnosis CD. A wonderful way to help manage stress, relax and compose yourself again in just 20 minutes.